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We accept questions, inquiries, and requests for materials via this page.

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Name*
Phone number*
E-mail address*
Your inquiry*
Handling of personal information*

Personal information obtained through this inquiry form will be handled as follows.

We recognize the importance of protecting personal information, and endeavor to use, manage, and protect personal information based on the following policy.

Aeras Bio Co., Ltd. (hereinafter referred to as "the Company," "we," "us") has established the following privacy policy (hereinafter referred to as "this Policy") regarding the personal information of customers, in compliance with laws and regulations regarding the protection of personal information, regulations established by the government, and other norms.

Article 1 (Personal Information)

"Personal information" means information which can personally identify specific living individuals, including names, dates of birth, addresses, telephone numbers, contact information, and other descriptions, as well as "personal information" as defined under the Act on the Protection of Personal Information.

Article 2  (Method of Acquisition of Personal Information)
When you apply for a service, make an inquiry about a service, or request materials, the Company may ask for information that can identify you personally, such as your name, telephone number, e-mail address, date of birth, and address.

Article 3 (Secure Management of Personal Information)
The Company will take necessary safety management measures to prevent the loss, destruction, falsification, and leakage of personal information.
We will also ensure that all Company employees handle personal information appropriately in the course of their work.

Article 4 (Purpose of Collecting and Using Personal information)
We collect and use personal information for the following purposes.

  1. To provide and operate our services
  2. To respond to inquiries from customers(including verifying your identity)
  3. To send e-mails with information on service updates, campaigns, etc., and other services provided by the Company for which customers have applied,
  4. To contact you as necessary for maintenance of the Company's systems and equipment, and deliver important notices, etc.
  5. Purposes incidental to the purposes of use above

Article 5 (Change of Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is found to reasonably relate to the purpose of use before the change.
  2. When changes are made to the purpose of use, the Company will inform you or announce the purposes of use after the changes on this website, by the Company's prescribed method.

Article 6 (Provision of Personal Information to Third Parties)

  1. The Company will not provide personal information to third parties without the prior consent of the individual, except in the following cases.
    (1) When the provision is required for protecting human life, body or property and it is difficult to obtain the consent of the individual
    (2) When it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the individual
    (3) When it is necessary to help any national organization, a local public organization, or a contractor perform the clerical work prescribed in laws and regulations and the consent of the individual could hinder the performance of the clerical work
  2. Notwithstanding the provisions of the previous paragraph, in the following cases, the recipients to which the Company provides information shall not fall under the definition of third parties.
    (1) Where personal information is provided as a result of the transfer of business due to merger or other reason
    (2) Where personal data is used jointly between specific individuals or entities and where the following are notified in advance to the user him/herself or put in a readily accessible condition for the user: the fact of joint use; the items of the personal data used jointly; the scope of the joint users; the purpose for which the personal data is used by them; and the name of the individual or entity responsible for the management of the personal data concerned

Article 7 (Disclosure, Correction and Suspension of Use of Personal Information)
We will accept requests for disclosure, correction, or suspension of use of personal information held by the Company in accordance with the provisions stipulated by laws and regulations.
However, a decision on whether or not to disclose, etc., will be made based on examination by the Company in accordance with relevant laws, regulations, and other norms.

Article 8 (Changes to Privacy Policy)
The contents of this Policy may be changed as appropriate after confirming relevant laws, regulations, and other norms in order to operate appropriately.
The changed Privacy Policy will take effect when it is published on the Company's website.

Article 9 (Contact Points for Consultations and Complaints about Handling of Personal Information)
If you have any questions, concerns, complaints, or other inquiries regarding the Company's handling of personal information, please contact us via the inquiry form on our website.

Article 10 (About SSL (Secure Socket Layer))
Our website supports SSL, and encrypts communication between the web browser and the web server.
Personal information such as names, addresses, and phone numbers that you enter are automatically encrypted.

Article11 (About Cookies)
Cookies are data sent from a web server to a web browser.
By referring to cookies, the web server can identify the user's computer, allowing you to use the Company's website more efficiently.
The files sent by our website as cookies do not contain information that can be used to identify individuals.
You can also disable cookies by changing the settings in your web browser.

Article 12 (About Access Analysis Tools)
This website uses Google Analytics, an access analysis tool provided by Google.
Google Analytics uses cookies to collect data.
The data is anonymous. It does not include personally identifying information.
You may refuse the collection function by blocking cookies (please consult the instructions for your particular browser on how to do this).
For more information about the terms and conditions, please see the Google Analytics Terms of Service page and the Google Privacy and Terms page.

Article 13 (Doubts)
If there is any matter not described in this policy, or any doubt about the interpretation of this policy, the Company will resolve it after consultation in good faith.

<Date of Establishment and Revision of this Policy>
Established: August 1, 2018
Revised: January 16, 2024

Aeras Bio Inc.
Representative director Kozo Kikuchi

Contact

Protection and management of personal information office
TEL: +81-78-303-0031